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Clinic Scheduler Job at Vail Health Hospital

Vail Health Hospital Vail, CO 81657

Job Information

  • Date Posted
    2025-09-09
  • Location
    Vail, CO 81657
  • Job Title
    Clinic Scheduler
  • Gender
    Both

To us, it's about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live.

Vail Health has become the world's most advanced mountain healthcare system. Our updated 520,000-square-foot hospital opened in December 2020. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.

Some roles may be based outside of our Colorado office (as stated in the Job Title). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About the opportunity:
The Clinic Scheduler is responsible for answering incoming phone calls, fielding questions about scheduling with providers, directing calls to appropriate parties, taking and distributing messages, and scheduling appointments.
What you will do:
  • Schedules medical appointments through coordination of patients, providers, locations, payers, etc. Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
  • Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
  • Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
  • Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
  • Manages electronic requests through drop box and patient portals to schedule appointments.
  • Distributes faxes helps manage needed requests.
  • Completes other tasks and duties as assigned.
  • Role models the principles of a Just Culture and Organizational Values.
  • Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
  • 2 years administration or similar experience preferred.
  • Previous medical office experience preferred.
  • Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred
License(s):
  • N/A
Certification(s):
  • N/A
Computer / Typing:
  • Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:
  • N/A
Pay is based upon relevant education and experience.

Pay Range:

$20.67—$24.25 USD


Benefits at Vail Health

  • Competitive Wages & Family Benefits:
    • Competitive wages
    • Parental leave (4 weeks paid)
    • Housing programs
    • Childcare reimbursement
  • Comprehensive Health Benefits:
    • Medical
    • Dental
    • Vision
  • Educational Programs:
    • Tuition Assistance
    • Existing Student Loan Repayment
    • Specialty Certification Reimbursement
    • Annual Supplemental Educational Funds
  • Paid Time Off:
    • Roughly five weeks in your first year of employment and continues to grow each year.
  • Retirement & Supplemental Insurance:
    • 403(b) Retirement plan with immediate matching
    • Life insurance
    • Short and long-term disability
  • Recreation Benefits, Wellness & More:
    • $1,000 annual wellbeing reimbursement
    • Recreation discounts
    • Pet insurance

As a condition of employment, Vail Health requires COVID-19 vaccination of all clinical and non-clinical staff, excluding remote status.




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