Event Coordinator Job at ASM Global
POSITION: Event Coordinator/Housekeeping
DEPARTMENT: Operations
REPORTS TO: General Manager
FLSA STATUS: Salaried, Exempt
Summary
As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
The Event Coordinator provides professional client services support in the planning, organization, and management of events within the facility. The successful candidate will monitor the logistics of all events and handle all event coordination tasks from the planning stages to the event’s conclusion. Responsible for the housekeeping and cleaning of the Arena.
Essential Duties and Responsibilities
- Works under the direct supervision of the General Manager.
- Works flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours.
- Performs the physical duties of the job; walking/standing extensively, maneuvering to all areas of the facility, working inside/outside the building, using a two-way radio, and occasionally lifting up to 30 pounds.
- Meets with clients and/or their liaison(s) to plan and organize event logistics.
- Coordinates activities with the various service contractors for events.
- Guides clients in the preparation of events by interpreting and explaining contract provisions, policies, and procedures.
- Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
- Makes check requests and event related purchases.
- Provides clear, concise, and timely communications of detailed requirements to the appropriate Operations personnel.
- Assists in scheduling operational set-ups to provide equipment or services needs. Monitors and supervises facility set-up when necessary.
- Serves as primary liaison between clients and facility departments.
- Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.
- Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
- Day-to-day cleaning of the interior and exterior of the Arena.
- Sweeping, mopping, buffing, dusting, vacuuming, and window cleaning.
- Clean restrooms including, but not limited to, removal of trash, restock paper products, and clean urinals, sinks, and toilets.
- Must be willing to operate various types of cleaning equipment including, but not limited to vacuums, floor scrubbers/sweepers, buffers, various cleaning tools, and any other equipment or tools used by the Housekeeping Department.
- Any other duties that may be assigned by the General Manager.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor's Degree from four-year University
- 1 to 2 years related experience and/or training.
- Or equivalent combination of education and experience
Skills and Abilities
- Working knowledge of the principles of facility management, services, and equipment for a similar facility.
- Demonstrated AutoCAD proficiency will be strongly preferred.
- Bi-lingual (English/Spanish) a plus.
- Proficiency in Microsoft Office software and general office equipment.
- Demonstrated organizational, planning, and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to prioritize multiple projects and meet deadlines. Work effectively under pressure and/or stringent schedules.
- Ability to work with minimal supervision and to interact with all levels of staff and clients.
- Knowledge of the proper use of a variety of cleaning tools and equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires the ability to work flexible hours including nights, weekends and holidays based on the event schedule.
- Physical ability to lift at least 50 pounds and push 100 lbs. on wheels.
- Ability to stoop, bend, and walk for extended periods.
- Skills to operate various types of cleaning equipment.
Certifications, Licenses, Registrations
Must have or obtain a State Driver’s License within 30 days.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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