Express Lane Service Advisor Job at Apple Chrysler Dodge Jeep Ram

Apple Chrysler Dodge Jeep Ram Shakopee, MN 55379

Apple Chrysler Dodge Jeep Ram has an immediate opening for a full-time Express Lane Service Advisor. As an Express Lane Service Advisor, you will specialize in recommending maintenance and light repair work. Focus on quick, high volume jobs: brakes, tires, filters batteries and etc. The ideal candidate will have strong customer service orientation and the ability to work as a team.


Responsibilities:

  • Greet customers, obtain customer and vehicle data.
  • Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
  • Write clear and precise repair instructions on the repair order for the technician.
  • Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval.
  • Establish method of payment when writing up the repair order with the customer, also time promised. Obtain customer’s signature on RO.
  • Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
  • Responsible for other duties assigned and/or required by business needs.

Qualifications:

  • Previous light duty repair and maintenance preferred, but not required.
  • Valid driver’s license and ability to pass preemployment drug test and background check.
  • Ability to utilize physical and manual dexterity.
  • Professional attitude and appearance.
  • Basic computer skills.
  • Ability to handle pressure.

We offer

  • Medical, Dental, Company Paid Life along with Voluntary Life and Disability.
  • 401K retirement plan with company matching contributions.
  • Professional and respectful work environment.


If you want to be part of a great automotive team, please apply today!




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