Position: Technical Sales Support/Field Service Technician

Location: Eureka, California

Estimated salary: $60k - $75k + monthly car allowance ($675)

Want to combine your technical abilities with your people skills in a career outside of the office? Technical Sales Support is the perfect job for you! This is essentially an entry-level field service technician position that requires customer service skills and a knack for helping others. You'll have an advantage if you have chemistry, mechanical manufacturing, or testing experience! Territory Manager training is part of this position. You'll get money every month to cover travel expenses. No previous experience required.

Your main mission:

Contact and meet with prospects and already existing customers to provide services, recommendations, and additional products (water treatment, wastewater treatment, mechanical equipment, and supplies). You will also be responsible for supervising and assisting with the installation, sale, and servicing of all solutions (including testing, analysis, and training).

Your main duties:

• Demonstrate and sell chemical products, equipment, and services to customers and prospects in your assigned territory
• Sample customer/prospect water supplies for laboratory analysis (on-site or at our laboratory), explain results, and recommend a treatment program
• Train to prepare proposals, reports, and agreements
• Assist customers with their orders and troubleshoot shipping, delivery, and billing issues
• Conduct service and sales calls and attend industry-related meetings/trade shows
• Keep a close eye on the activities and products of competitors
• Provide technical training to clients and their employees
• Keep up to date with all federal and state laws and standard industry practices for the use and handling of all chemicals we sell and use
• Live in Northern California. Best place is in Eureka.

What qualifies you?

• You are a college graduate
• You can use a computer and other basic office equipment
• Your automobile insurance policy meets the requirements
• You can complete all required safety training and adhere to it
• You're a STRONG communicator (verbally and in writing) capable of handling customer complaints
• You can calculate the appropriate proportion of chemicals to safely treat water and educate clients about safe handling methods
• You're able to work all year round and in all kinds of weather
• You can sit/stand for long periods
• You can drive for extended periods and in different types of weather
• You can carry up to 50 lbs. from your vehicle to your workstation (testing kits, supplies, and other equipment) and move heavy chemical containers/equipment using mechanical moving devices
• You're physically and medically fit to wear a respirator
• You can climb ladders or stairs and maneuver around equipment
• As a condition of employment by Garratt Callahan you will be required to submit proof of full vaccination status pursuant to Garratt Callahan’s Mandatory Vaccination Policy, unless you qualify for a medical or religious exemption. Proof of vaccination or exemption status will be requested post-offer and pre-employment as a condition of being hired. Garratt Callahan complies with all equal employment opportunity requirements, including reasonable accommodation requirements.

What’s in it for you?

• $675 monthly car allowance
• Top-notch medical, life, and disability insurance
• Dental & Vision coverage for you and your family
• Employee assurance program & Travel assistance
• 401(K)
• Health savings account
• Minimum 2 weeks’ vacation + paid holidays
• Flexible spending account

Feeling inspired? Then apply today!

We are committed to creating a diverse workforce, and we value military experience. Many in our sales force are veterans themselves. To put it another way, apply as you are! The future looks bright for Garratt-Callahan... And we are looking for all kinds of sharp, rigorous, and reliable people to grow our team.

To Apply please log on to:

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  M/F Disabled and Vet EEO/AA Employer

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