The Front Desk Receptionist is dedicated to the customer service and needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lessons sales. The Front Desk is the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings and answering questions.

We are currently looking for someone available Monday-Thursdays from 3PM-8:30PM

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_*Responsibilities***_
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• Make sure the family experience is Dedicated to Safety, Fun, and Results Driven
• Maintain a safe, secure, and clean environment
• Ensure a positive working environment for customers and team members
• Ensure quality Bear Paddle Customer Service and knowledge of all program offerings
• Provide courteous and effective communication via phone, e-mail, and in-person
• Provide tours and help to direct families throughout the facility
• Complete prospect leads and sales calls to drive student enrollment
• Complete daily operational duties while following the Quarter Curriculum with specific week by week focus

Front Desk Specialist reports to Swim School Manager and Customer Service & Sales Manager.

Requirements: Background check required

• Prior experience in sales or customer service
• Customer service skills and effectunication with Parents, Students, and fellow Team Members
• A minimum of two shifts with consistent availability, including one weekend day
• 2+ years administration or sales experience required

Perks Include * 401k, medical and dental insurance for FT employees

• Free swim lessons for immediate family members
• Pay rate starting at $14/hr
• Consistent schedules
• Career growth opportunities

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Lake Zurich, IL 60047: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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