Office Assistant Job at Alliance HealthCare Services

Alliance HealthCare Services Fremont, CA 94536

About Us:
Welcome to Alliance HealthCare Services, an Akumin company. As a leading provider of radiology and oncology services in the United States, we are dedicated to improving the diagnosis and treatment of patients through the use of advanced technology and expert clinical and operational knowledge. Our network of owned and operated imaging locations offers a range of outpatient diagnostic procedures, including MRI, CT, PET, and more. In addition, we provide a full suite of diagnostic imaging and cancer care services, including radiation therapy, to over 1,000 hospitals and health systems across 48 states. Our goal is to make healthcare more efficient and effective for both patients and providers. Thank you for considering a career with us!

Benefits Offered
Depending on Eligibility :
  • Medical, Prescription, Dental & Vision
  • Savings and Spending Accounts: HSA & FSA
  • Company Paid Life Insurance, AD&D and Disability
  • Supplemental Life Insurance and AD&D
  • Employee Assistant Program
  • Retirement Plan and Company Match
  • Paid Time Off: Vacation, Sick, & Holiday
  • Additional Voluntary Benefits!
Job Responsibilities:
The Front Office Assistant schedules appointments for examinations and treatments on patients by answering phone calls and/ or receiving faxes. Requires accurate entry of patient information into the appropriate electronic database and tasking verifications department to pre-certify exam with patients insurance. Obtains and keeps track of all pertinent paperwork at time of scheduling as well as when patient arrives for appointment. Puts together daily schedules and all paperwork to ensure the information is complete and accurate in order to properly treat the patient.

Specific duties include, but are not limited to:
  • Schedules patient appointments for exam/ treatment.
  • Answers phones and accepts scheduling calls from referring physician offices and patients. Interfaces and builds relationships with referring office staff.
  • Enters all accurate patient information into database. Prepares EMR to ensure patient is treated as appropriate by Physician/ Technologist/ Therapist/ Provider.Sends patient's insurance information to verifier for pre-certification.
  • Obtains all pertinent paperwork for exam/treatment, such as Rx and authorizations and puts together with daily schedules. Confirms appointments by phone for next day's schedule.Greets patients as they arrive for their exams/treatment and obtains necessary on-site paperwork such as insurance cards, screening forms, and consent forms.Familiar with medical terminology, and diagnoses.
Position Requirements:
  • High School Diploma or equivalent experience required.
  • CPR Certification required.
  • Valid state driver’s license, as applicable.
  • Previous experience in an office setting.
  • Ability to work at several locations
  • Strong customer service skills.
  • Organizational and multi-tasking skills.
  • Basic knowledge of computer applications and programs.
  • Local travel may be required.
  • The COVID-19 vaccination is/may be a condition of employment.
  • All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Residents living in CA, NY City, Ithaca NY, Westchester County NY, WA and CO click here to view pay range information.
Physical Requirements:
Standard office environment. May be exposed to communicable disease when interacting with patients.
More than 50% of the time:
  • Sit, stand, and walk.
  • Repetitive movement of hands, arms and legs.
  • See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
  • Stoop, kneel or crawl.
  • Climb and balance.
  • Carry and lift 10-20 pounds
EEO Statement:
Alliance Healthcare Services, Inc. and its divisions are subsidiaries of Akumin Operating Corp, and we are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.



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