Now Hiring! Router
The most trusted authority on sleep
We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts®, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep. We help people sleep well so they live well.
Why Work for Mattress Firm?
Your opportunity to work for America’s largest specialty mattress retailer
Our teams are passionate, and our culture is inspiring
You’ll be surrounded by ambitious people: innovators, action takers; life changers that will inspire you
You can make a difference in people’s lives—let’s help people say goodbye to Junk Sleep and hello to the sleep of their dreams.
We offer excellent growth opportunities through education and development programs
Great benefits:
Pay on demand option
Mental health and life resources
Great employee discounts:
mattresses and sleep accessories
cell phones and electronics
travel
car and home loans
and more
Medical, dental, prescription, and vision plans
401(k) with employer matching
Competitive pay
Job Description
The router is responsible for routing all Mattress Firm deliveries. This position is also responsible for answering incoming calls to support internal and external customers.
Schedules deliveries according to capacity and business conditionsRecords missed deliveries or delivery problems
Submits completed delivery manifests and stop records by deadline for contractor settlement purposes
Answers incoming calls promptly and accurately
Maintains accuracy of ticket management system
Prints accurate pick lists
Completes other projects and special assignments as requested by manager and/or Senior Management
Our mission and vision
As America’s most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands, and the knowledge of our Sleep Experts®, we make it easy to get a great night’s sleep, every night.
Diversity, equity, and inclusion
We believe in an inclusive environment that attracts, develops, and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.
Giving back to our community
Whether it’s volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.
Pay Range:
Up to $18.00 per hourNow don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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