Service Coordinator II Job at Independent Financial
This role has the opportunity to work hybrid. During the interview process, our Talent Acquisition Team will share additional details with you.
Under general supervision, incumbent is responsible for servicing and processing transactions for the banks Purchased Real Estate and Equipment Loan Pools, Participations Bought/Sold, Swap Loan Products, Letters of Credits and also perform other tasks required associated to support these specialized portfolios for which third parties and other financial institutions are involved. Ability to follow set procedures is required with a good understanding of the banks requirements to service these specialized portfolios for reporting purposes.
Responsibilities
- Processing/Posting of all advances, payment and payoff transactions related to all specialty loan portfolios
- Timely and accurate posting for all transactions related to the various portfolios.
- Timely entry for any required adjustments to ensure no customer impact.
- Timely and accurate submission to participants their correct percentage of payments and fees.
- Timely and accurately prepare wire requests to submit funds.
- Review and submission of Swap Notices via third party vendor software
- Timely and accurate review and submission for all the banks Swap portfolio notices.
- Timely and accurate review of rates between third party vendor and core system.
- Prepare and send notices for all banks Syndications and Participations for which bank is Lead/Agent
- Timely and accurate review and approving of all the banks Syndication and participation portfolio notices.
- Ensure notices are sent containing all required information for all advances and payments to the proper banks and contacts.
- Timely respond to participating banks when they request information.
- Service Letters of Credit within banks portfolio
- Timely send servicing lender prior notification for upcoming auto renewal alerts.
- Timely and accurately receipt of required original documentation in order to close out an auto renewal letter of credit.
- Timely and accurately close out of letter of credit on core system.
- Other Duties as assigned
Qualifications
- High School Graduate or equivalent education certificate (GED) required AND
- Minimum of 5 years of working in loan operations in a banking environment
- Minimum of 5 years of servicing Commercial and Commercial Real Estate loan portfolios
- Minimum of 3 years of servicing Swap, Lease and Participation portfolios
- OR Bachelor’s degree AND
- Minimum of 2 years of working in loan operations in a banking environment.
- Minimum of 2 years of servicing Commercial and Commercial Real Estate loan portfolios.
- Minimum of 2 years of servicing Swap, Lease and Participation portfolios preferred.
- Basic knowledge of Microsoft Word, Excel, and Outlook (e.g. create new documents, edit existing files, create tables, sort/filter data, print documents, generate new records, email and calendaring)
- Basic problem solving and ability to multi –task in a fast pace environment.
- Strong verbal communication skills and customer service skills to interact professionally with all levels of management.
- Verbal communication skills including the ability to interact professionally with all levels of management and external contacts/clients
- Written communication skills including grammar, spelling, and composition
- Ability to work independently with a professional demeanor and be self-motivated with a cooperative attitude.
- Must have ability to prioritize a variety of tasks and meet demanding deadlines.
- Ability to perform daily operations to ensure adherence to bank policies and compliance with all regulatory requirements.
- Ability to adapt to changing work environment.
- Attention to detail and time management.
- Strong team player.
Job Details:
Regular
To all recruitment agencies: Independent Financial does not accept agency resumes without formal engagement of the agency. Please do not forward resumes to Independent Financial employees or any other organization location. Independent Financial is not responsible for any fees related to unsolicited resumes.
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