Title: Supervisor Clinic Operations

Location: Saint Francis - 2000 E Layton Ave; 201-2015 09120 Lakeshore St Francis Layton - General Administration

ABOUT ADVOCATE AURORA HEALTH CARE:

Advocate Health System and Aurora Health System are now Advocate Aurora Health Care. One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward.

With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

§ 70,000 Team Members

§ 22,000 Nurses

§ 3,300 Employed Physicians

§ 4,800 Aligned Physician Partners

Transforming Care:

We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence.

HOW YOU’LL MAKE A DIFFERENCE:

Supervises the day-to-day operations of non-physician staff to provide effective and efficient operations.

Accountabilities:

• Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and revises operational procedures as necessary.
• Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas. Establishes effective policies and procedures for each area, updating as necessary.
• Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
• Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
• Establishes and maintains effective working relationships with group physicians.
• Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

WHAT YOU WILL NEED

Education:

Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.

Certification/License:

None Required.

Experience:

Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures.

Knowledge, Skills & Abilities Required:

• Basic knowledge of medical procedures normally associated with a clinic setting.
• Demonstrated leadership skills including problem solving, decision making, prioritization, team building, customer service, and conflict resolution.
• Excellent interpersonal, communication, and organizational skills.
• Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
• Intermediate computer skills including experience in using computer applications in a medical practice setting.

Physical Requirements and Working Conditions:

• Must be able to sit, walk, and stand throughout each day.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the job.

At Aurora Health Care

We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you can change lives—including your own.

Diversity and inclusion matter at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal opportunity employer.

Job Type: Full-time

Pay: From $83,408.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance
• Wellness program

Medical specialties:

• Pediatrics

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person

Ability to commute/relocate:

• Saint Francis, WI 53235: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• Medical office: 3 years (Required)

Work Location: In person

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