At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it.

What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do.

You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career.

At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community.

But the only way to really get to know us, is to join us. We think you’ll fit right in.

Supervisor, VMS Accounts Receivable – Job Description

The Supervisor, VMS Accounts Receivable will report to the Billing Manager. Supervisor, VMS AR will work with the AR Specialist team lead to oversee account decision-making process regarding AR related issues and lead the creation of team plans and developments.

Essential Functions:

• Manage, coach, and develop a team of direct reports.
• Interview, hire and provide training to new VMS AR Team Leads/Specialist.
• Perform 1:1 meeting with direct reports on a regular basis.
• Provide constructive and timely performance evaluations.
• Be an example for our people by demonstrating Medical Solutions’ Core Values in everything you do.
• Support a positive work environment that fosters team performance through own work and behavior.
• Possess a strong working knowledge of VMS billing rules.
• Monitor aged receivables to ensure goals are being met, working with AR Team Lead to distribute work amongst AR Specialist.
• Prepare aging KPI’s to management on a regular basis.
• Provide feedback to VMS Billing Supervisors regarding billing trends and opportunities for coaching.
• Build a strong relationship with the Cash Application Team and work together to improve processes and ensure timely application of payments.
• Assist AR Team Lead with referrals to the Credit and Collection team.
• Collaborate with Contract Billing Analyst team to identify trends and process enhancements.
• Manage relationships with our Vendors to facilitate invoice resolution and strengthen partnerships.
• Ensure AR team understands the importance of documentation and help AR Team Lead audit documentation.
• Work with Billing Manager on implementation of new and existing projects.
• Provide coaching, direction and mentoring to team members through regular individual and team meetings.
• Support broader Company initiatives and collaborate with other functional areas to achieve these.
• Ensures adherence to scheduled work tasks, policies, and procedures.
• Work with Billing Manager to evaluate and enhance existing VMS AR processes and controls.

Job Qualifications:

• At least one year of accounts receivable/billing experience required.
• At least one year of leadership experience.
• Proficient in Microsoft Office Suite with a strong focus on Excel.
• Work with a sense of urgency to ensure collection of receivables.
• Ability to exercise sound and timely judgment and maintain confidentiality of sensitive information.
• Exceptional customer service skills
• Resourcefulness, common sense, and flexibility

Some of the benefits we offer…

• Insurance: Day 1 benefits (health, dental, vision, 401(k) + employer match) and company-paid life insurance; short and long-term disability; supplemental life insurance for yourself, spouse & child(ren); and multiple voluntary benefits
• Remote work option – we’re where you are!
• Flexible PTO (PT-Oh!)
• Flexible schedules
• Award-winning training program
• Connectivity stipend
• Competitive compensation as part of our total rewards package
• (8) paid Holidays
• Paid parental leave
• Employee Assistance Program (EAP)

Why us?

• We live our Values in all we do
• Commitment to diversity, equity, and inclusion
• Focus on total wellbeing
• Employee Experience Team that provides perks in-office and virtually
• Relaxed culture and casual dress (t-shirts and flip-flops welcome!)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)