Building & Construction Certification Quality Manager

Intertek is searching for a Quality Manager to join our Building & Construction Certification team in our Arlington Heights, IL; Middleton, WI; Elmendorf, TX; or York, PA office. This is a fantastic opportunity to grow a versatile career in Quality Management!

The Quality Manager is responsible for all aspects of internal and 3rd party audits; writing and following-up on corrective actions; and indirectly overseeing the quality improvement initiatives for the global B&C Certification team. There is some cross-functionality/coordination with the Intertek Electrical Certification team.

What you’ll do:

• Coordinate, maintain, and expand as needed all accreditations, certifications, and listings for B&C Certification
• Develop standard operating procedures, work instructions, forms, and local operating procedures
• Report audit findings to appropriate management with request for root cause analysis and corrective action
• Review and approve root cause and correction action plan. Perform follow up as needed
• Close out and maintain audit files
• Prepare and submit required monthly reports to the Certification Operations Manager(s) and VP Global Certification
• Represent Intertek during 3rd part audits/assessments
• Advise management on training and implementation needs
• Coordinate and provide B&C quality training, and assist in the development thereof
• Monitor, control, and consult in support of compliance and continuous improvement efforts
• Participate in and support periodic quality system management review and internal audits

What it takes to be successful in this role:

• High School or GED
• 2+ years’ experience in quality assurance or operations
• Ability to read, analyze and interpret common scientific, technical, and engineering reports, standards and journals
• Successful completion of auditor training, ISO/IEC 17065, ISO/IEC 17020, highly preferred
• American Society for Quality (ASQ) certified as CMQ/OE, CQA, CQT, or CQE preferred
• Ability to communicate effectively in both verbal and written format
• Microsoft Office proficiency; SharePoint knowledge preferred

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.